The Texas Liver Institute (TLI) is a clinical care and research facility dedicated to advanced research in viral hepatitis, fatty liver disorders, and cirrhosis. They are recognized internationally for their contributions to the field of liver diseases, and treat both American and International patients. The physicians at TLI are also Professors of Medicine at the University of Texas Health Science Center at San Antonio, dedicated to education, research, and patient care.
When our team at Swip Systems first got into contact with TLI, we learned that their IT staff was busy with tasks, and needed a little extra bandwidth to help get things done. Specifically, they wanted to improve the management of their interactions and communications with the sponsors they share lab results with regarding patients. Each of those sponsors has very different requirements on what data gets sent to them, as well as the format, and whether or not it is patient information or non-identifying data. The challenge was keeping up with all of this data and using our business intelligence to collect, manage, and send this information to TLI’s sponsors in a timely and efficient manner.
Our approach to solve this task was to have our team learn the specific requirements for what TLI had been doing in sending certain data to specific sponsors. We then created an application that took data from their existing systems and sent it to the sponsor, putting it in the format the sponsor wanted. We took extra care to encrypt the data for HIPAA compliance when sent to the server, to ensure complete network security. Our team also established relationships with these sponsors, to find out exactly what they wanted in setting up an automated data transfer system.
We are continuing to work with TLI to manage their sponsor communication on a daily basis, and all parties have been extremely pleased with the streamlined approach to making their communications faster.
“It’s nice to finally be working with the A-team.” – Texas Liver Institute