What if you could develop a custom mobile app that gives your customers real-time information on their inventory, machine or service maintenance, current and future product needs, and helps them improve forecasting and ROI? You can! With the creation of a mobile app for your own company, you can assist customers in their growth endeavors, set yourself apart from the competition and shine as an industry leader. You can become a value-added supplier while benefiting from metrics for sales planning, customer care, and measurable ROI − just like our client, Engineered Lubricants.
How Engineered Lubricants’ App Creates Value
Swip Systems has had the pleasure of working with Engineered Lubricants to help them develop and implement a mobile app with a web-based backend database. They now have a super-charged tool with touchpoints that assists their customers with instant information that improves processes and outcomes, all while minding the budget.
The precise mobile app data, collected at each location on tablets, funnels into a web-based portal at Engineered Lubricants. This provides administrative access and generates reports and analytics for their customers, as well as their internal team. This enhances processes and KPIs for both parties.
As companies search for concise business solutions, both from a buying position and a sales perspective, they are leveraging mobile apps for business process automation (BPA) and expect their suppliers to do the same. Will you be one of them?
There will come a time in the not-too-distant future when implementing a mobile application will be the only way to collect, generate, store, and use an incredible amount of data that would otherwise be lost or not available. Just like with Engineered Lubricants, a custom app can help any company, service or product-based, in innumerable ways.
- Communicate with and engage customers to cultivate loyalty.
- Add visibility to keep your company top-of-mind.
- Stand out from the competition with useful value-added services.
- Log and access real-time information to manage inventory, systems, and costs.
- Enrich customer and company efficiency to forecast and budget more accurately.
- Manage large amounts of intricate data easily for increased sales/ROI.
Mobile apps are expected to generate $189 billion in revenue by 2020. − Statista
If you’re wondering where to start when it comes to app development, here is how Engineered Lubricants followed our 6 Step Guide to a successful mobile app… They started by creating an internal team and budgeting for the costs of that human capital. This team led the entire project, created a detailed plan, and provided collaboration between their company and Swip Systems, their external software development company.
Once their team had a comprehensive plan in place, they defined and honed what they wanted their app to do and look like. This required a lot of back-and-forth until it was in a state that met their Minimum Viable Product. It was agreed this was the product everyone was happy with – it’s not overly complex and meets their business needs without a bunch of bells and whistles.
During the entire process, open communication between everyone involved – which may be the most vital step of all − kept the process smooth and productive. By following our recommended app-building process with thought and precision, they progressed successfully with EL knowing they could add new features, such as a customer portal, as time goes by.
Taking the Next Step
It may seem like a huge undertaking to develop a custom mobile app, however, many companies, like Engineered Lubricants, have done it successfully and you can too. Check out our Six Steps Guide to Custom Software Application Success for greater detail and the short video series that goes with it.